COVID-19

Following the government decision to place England into a more stringent lock down we have assessed our working procedures.

Other than a skeleton staff that are maintaining an office presence, all our support staff are working from home. Our systems have been set up so that we can maintain our full support service while working in this way. We will continue to provide full support for all our customers.

Those customers that are contracted to receive regular on-site visits will still be able to have those visits at their own discretion. All such visits have been booked into our schedule across the lock down period. Customers will be contacted by our Client Management Team a couple of days ahead of the proposed visit to ensure it is still possible to carry out the visit.

All our engineers have been supplied with appropriate PPE, have been trained on safe working and will adhere to any additional safe working requirements clients may have in place.

For further information, to update appointments or for help with your own remote working requirements please call our support number. 

Thank you.