Since 2010 Troll Trader has grown from a small workshop operation to a group of trading companies employing over 90 staff. Troll Trader Ltd dealing in the second-hand miniatures and MTG playing cards markets, TT Combat designing and manufacturing a comprehensive range of tabletop gaming miniatures, and the recent diversification into craft brewing with the Goodh Brewing Company.
The growth of the business has involved a large expansion of their operating capability. The operation now occupies significant warehousing, manufacturing facilities and retail sites. Tanist was appointed to be the IT support service of choice for Troll Trader following a competitive tendering process. The company recognised that of the proposals that were presented Tanist was the one that gave them the greatest degree of confidence and that the Managed Terms Agreement proposal offered them the best value for money over the course of the contract. This arrangement ensured they would receive consistency and regular onsite support.
“Provided outstanding support”
We have seen phenomenal growth in the company in the last few years and Tanist have provided outstanding support to help facilitate that growth
– David Booth, Managing Director
The expansion of the operating facilities involved a rapid expansion of the networking and cabling infrastructure required to efficiently manage the operation. All the infrastructure upgrades were managed by Tanist working alongside Troll Trader staff.
The type of product Troll Trader are involved with have a high value and there are many individual pieces. Therefore, for additional security Troll Trader wanted their facilities to be covered by extensive CCTV monitoring. Tanist designed and installed the system that delivers that peace of mind.
The Troll Trader business continues along its ambitious growth curve and Tanist are working with the company to ensure its IT capability continues to expand in step with its commercial growth. Tanist can do this through their flexible approach and the way their support packages are tailored to suit ever changing requirements of their clients.
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